Intelligent Systems. Focused Outcomes

VOICE AI & AI RECEPTIONIST

Give every caller a timely, helpful, and accountable next step.

A custom voice agent built around your approved business knowledge, call flows, scheduling rules, escalation requirements, and customer experience.

Designed forGrowing businesses, professional services, and operations with high call volume
EngagementScoped implementation plus ongoing service
Discuss this engagement

BUSINESS OUTCOMES

What this engagement is designed to change.

HEALTHCARE CALL HANDLING

HIPAA and BAA support

Our Voice AI service uses GrowthHub365, which provides tools and safeguards to support HIPAA-compliant implementations.

Before a healthcare agent handles protected health information, the account must have HIPAA safeguards enabled, signed Business Associate Agreements (BAAs) covering the services involved, and a review of the Voice AI features, connected tools, access, and data handling. Compliance is a shared responsibility between the platform, Cocata Innovations, and the healthcare client.

Read GrowthHub365’s healthcare compliance disclosure

4 missed calls.
1 of them was a roof.

Phone with 4 missed calls on a workbench at dusk
Tuesday, 5:47–9:12 PM

Nobody picked up. Nobody called back.

Phone with a confirmed Thursday appointment on a sunlit workbench
Thursday, 8:00 AM

Booked at 7:58 PM, while the shop was dark.

A Voice AI receptionist that answers every call around the clock, qualifies the caller, and puts the job straight on your calendar.

  • Answers 24/7, nights, weekends and holidays
  • Books onto your calendar, beyond taking a message
  • Optional after-hours escalation transfers real emergencies to a human
  • Tells callers it’s AI, and handles recording consent

At $2,000 a job, 8 recovered jobs bring in $16,000 in revenue.

Illustrative example. Actual results depend on call volume and booked work.

Services menu

Voice AI

Every plan is built, tuned and supported by Cocata. Each step up buys you more of the job done.

Phone displaying 4 missed calls

Call Capture

Every call answered. Every lead in your hand within seconds.

$997/mo

Foundation build $2,997

  • Answers 24/7, nights and weekends
  • Captures name, number, job and urgency
  • Texts and emails you the lead at once
  • Answers your top questions in your words
  • Flags a real emergency for immediate callback
Phone showing 4 jobs booked this week and $8,000 estimated

Full Front Desk

Nothing goes unanswered, unbooked or unfollowed.

$1,997/mo

Foundation build $7,997

  • Everything in Call → Booked
  • Calls back the leads that didn’t book
  • Two-way texting on the same number
  • Compliance Pack included

Ordering coming soon.

Usage runs $10–$50 a month for most businesses.* Billed to your own account, never marked up.

AI calls $0.017/min inbound · $0.028/min outbound · SMS $0.0166 per segment · Email $0.0014 each. The AI itself is included. These are the only usage charges.

You get a written estimate for your actual call volume before launch. Published rates may change over time.

* This is an average based on normal use. Higher usage may increase your monthly cost based on the actual number of call minutes.

Optional services

Add-ons

Choose optional services for any plan. Revenue-recovered reporting is available through the Revenue Strategy Session add-on. Compliance Pack is already included with Full Front Desk.

Revenue Strategy Session

Revenue-recovered reporting and a scheduled strategy session to review your call data, booked work and next steps. Optional for every package, including Full Front Desk.

$697 per session, up to 2 hours. Choose quarterly or monthly scheduling. Maximum of 1 session per month.

Quarterly (recommended)
1 session per quarter
Monthly
1 session per month

Outbound Campaign Module

Proactive campaigns to contact lists you own, separate from Full Front Desk’s callbacks to leads that didn’t book. Requires a signed Outbound Calling Addendum and your written warranty that every number on the list has consented.

$597 one-time setup + $197/mo

Existing System Integration

The integration fee covers a standard connection to your existing system, such as ServiceTitan, Jobber, Housecall Pro or Dentrix. Custom work or a different workflow is quoted separately.

$1,497 one-time setup

Additional Location or Department

The fee covers a copy of your existing setup with minor detail changes for the added location or department, such as personnel, services, hours and contact details. Each added location and each added department is billed separately. Custom work or a different workflow is quoted separately.

$997 one-time setup + $297/mo per added location or department

After-Hours Escalation

True emergencies reach a human. The agent screens for urgency and live-transfers to whoever is on call that night, by rotation.

$497 one-time setup + $97/mo

Compliance Pack

AI disclosure scripting, recording-consent handling configured state by state, a written call-retention policy and consent language for your own site. Included with Full Front Desk.

$1,497 one-time

Additional Language

An added language on the same number, with its own script and voice. Each added language is billed separately.

$297 one-time setup + $47/mo per added language

Priority Build

Live in 2 weeks. Moves your build to the front of the queue. Standard delivery is 4 to 6 weeks from signing.

25% of build fee

Setup fees are due at signing. Communication usage is billed separately at the published rates shown above.

WHAT YOU RECEIVE

Decision-ready work—not a generic technology handoff.

01

Call-flow and use-case design

02

Approved knowledge configuration

03

Scheduling, routing, and escalation setup

04

Testing and launch readiness

05

Ongoing service and improvement plan

RESPONSIBLE DELIVERY

Control and accountability remain visible.

START WITH THE DECISION

Let’s determine whether this is the right engagement.

A private consultation will clarify the business problem, decision-makers, constraints, evidence available, and responsible next step.

Book a strategy call